Privacy Policy for Suable AI

This Privacy Policy applies to Suable AI, a service operated by Suable, Inc., located at 333 Harrison St, San Francisco, CA 94105. This Privacy Policy describes how Suable AI collects, uses, shares, and secures the personal information you provide. It also outlines your choices regarding the use, access, and correction of your personal information.

At Suable AI, we are committed to protecting your privacy while facilitating seamless communication between legal professionals and clients through SMS, WhatsApp, Messenger, and similar platforms. As our services evolve with technology, this policy is subject to change. Any modifications will be posted on this page, and we will notify you as described at the end of this policy.

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I. Security Measures Concerning Your Personal Information

While transmission of information over the Internet or messaging platforms cannot be guaranteed to be 100% secure, we make every effort to protect the information collected about you. Suable AI employs industry-standard security measures to safeguard your data:

– Encryption: Communications through SMS, WhatsApp, Messenger, and other supported platforms are encrypted where possible.
– Password Protection: Your personal information is password-protected within our system.
– Firewall Technologies: Advanced firewalls protect our database from unauthorized access.
– Data Encryption: Passwords and sensitive data are encrypted at all times to prevent unauthorized decoding.

To avoid unauthorized use of your account or data by others, we urge you to control your password and access credentials carefully. Additionally, while Suable AI may include links to other websites or services, we are not responsible for their privacy practices. Please evaluate their policies before using their systems.

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II. Collection of Information

When using Suable AI’s services, we may collect the following types of information:

Information You Provide
– Name
– Contact details (e.g., phone number for SMS/WhatsApp/Messenger communication)
– Zip code
– Case details (e.g., legal matter descriptions)

For legal professionals:
– Firm name
– Address
– Telephone number
– State of licensure
– Bar number
– Areas of practice and expertise

Automatically Collected Information
As is common with digital services, we may collect certain information automatically through log files or analytics tools:
– Internet Protocol (IP) addresses
– Browser type (if applicable)
– Operating system
– Date/time stamps
– Communication metadata (e.g., timestamps of messages sent via SMS/WhatsApp/Messenger)

Cookies and Tracking Technologies
Suable AI does not use traditional web cookies but may rely on platform-specific tracking mechanisms (e.g., WhatsApp analytics) to improve service delivery. You can control these settings directly within the respective messaging app.

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III. Use of Collected Information

The primary purpose of collecting information is to connect clients with legal professionals efficiently via SMS, WhatsApp, Messenger, or other supported platforms. Your information may be used for:

1. Facilitating communication between clients and attorneys.
2. Improving our services through analytics.
3. Sending notifications related to case updates or attorney responses.
4. Marketing purposes (e.g., promoting attorney profiles with consent).

Suable AI does not sell or trade your personal information without your explicit permission. We may share your data with third parties only under the following circumstances:
– To provide services requested by you (e.g., connecting you with an attorney).
– To comply with legal obligations or respond to lawful requests from public authorities.
– To resolve disputes or enforce agreements.

You may opt out of receiving non-essential communications by replying with specific keywords (e.g., STOP) via SMS/WhatsApp/Messenger or contacting us directly.

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IV. Disclosure of Information

Service-Related Disclosure
Suable AI is designed to facilitate anonymous initial exchanges between clients and attorneys through secure messaging platforms:
– Case details shared by clients are reviewed only by attorneys registered on our platform.
– Personally identifiable information remains hidden unless explicitly released by the user.

Marketing Disclosure
For attorneys registered on Suable AI:
We may use profile information (e.g., areas of practice) in marketing efforts unless opted out.

Legal Disclosure
In certain situations, Suable AI may disclose personal data in response to lawful requests from public authorities or law enforcement agencies if necessary to:
1. Comply with applicable laws.
2. Protect the rights or safety of Suable AI users.
3. Investigate fraud or other violations.

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V. Mobile Terms and Conditions

By using Suable AI’s services via SMS/WhatsApp/Messenger:
1. You agree to receive automated promotional and personalized marketing messages.
2. Message frequency varies based on service usage; standard messaging rates apply.
3. To opt out of receiving text messages, reply with keywords such as STOP or UNSUBSCRIBE.

For assistance, reply HELP or contact us at [email protected].

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VI. Consent and Changes to This Policy

By using Suable AI’s services, you consent to the collection and use of your information as described in this policy. If changes are made to this policy:
1. Updates will be posted here.
2. Material changes will be communicated via SMS/WhatsApp/Messenger or email before taking effect.

If retroactive changes involve sharing personally identifiable information without prior consent, users will have at least ten days to object and delete their accounts.

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Contact Information

Suable, Inc.
333 Harrison St
San Francisco, CA 94105
Email: [email protected]

Effective Date: March 11, 2025